Frequently asked questions

We’ve provided answers to the questions we get asked the most to help you make the right decision for your home or Commercial project. If you don’t find the answer you are looking on this page, please get in touch with us and we’ll be happy to help.

Modern fully ducted air conditioning and gas heaters allow you to condition the entire house or turn off areas not in use. This is done through a series of zone motors that are strategically installed in the network of ducts to help save on energy costs.

Turning off a light when it’s no longer required is a standard way of conserving energy and keeping power bills contained. But leaving an air conditioner on in an unused room for just one hour can sometimes equate to leaving 10 light bulbs on for the same period. So there goes your savings!

ESP Plus and ESP Ultima, by Australian air conditioning company ActronAir, offer an Energy Smart Zoning feature in their ducted systems. This zoning feature allows areas or rooms to be turned off when not in use, saving on running costs. Their Energy Smart Zoning intuitively matches the right amount of airflow according to how many zones are on, even down to just one room. ESP Ultima also allows different temperatures to be set in different zones of the house. For instance, a sleeping child can have the room a little warmer; while the kitchen can be set at a cooler temperature. Up to eight temperature zones can be created with ESP Ultima.

Yes, in fact our leading products allow you to turn on individual zones and set the temperature from your mobile phone or desktop computer. Contact our office on 1300 655 309 for more information about Actron Connect, Mitsubishi Electric and Braemar.

In recent years the advancement of technology in high efficiency air conditioning means that reverse cycle air conditioners have matched capacity with heating and cooling where as gas heaters with add-on cooling restricts the cooling only to approximately half of the heating capacity. Generally there are pros and cons to each system, refer back to our home page to each product range and description.

When we mention multi-head systems we are referring to the ability of connecting numerous indoor (up to 8) units to one central outdoor unit (condenser). This means that your running costs can be reduced and it saves space rather than having several condensers. However, the system generally costs more to purchase than stand-alone systems.

Variable Refrigerant Flow is very much like a multi-head system with more capacity and efficiency. Primarily designed for long pipe-runs with the flexibility of running only one or many indoor systems plus different types i.e ducted, bulkheads, wall splits, consoles and ceiling cassettes.

The term ‘split’ is given simply to describe the system’s ability to be split in two parts, one indoor fan coil and an outdoor condensing unit and covers a broad range of systems i.e wall splits, split ducted, ceiling cassettes and bulkheads. The term ”reverse cycle” refers to heating and cooling. They are designed to heat and cool small to medium size rooms.

An inverter system is technology that enables the control of the capacity of a system to go up or down similar to cruise control in a vehicle. They are up to 30% cheaper to run than fixed-speed models.

Yes, however, the duct network may need to upgraded to a higher rating and larger diameter also the heater needs to be compatible for an add-on cooling coil. To ensure that this is possible, contact our office on 1300 655 309 to arrange an onsite quotation.

No, it can’t. The ducts for evaporative cooling are much larger as it requires a greater volume of air, so unfortunately this is not possible.

Evaporative cooling will work best when it is hot and dry and below 60% humidity.

As with all heating, insulation improves the effectiveness by reducing heat loss through walls and ceilings. The heating or cooling system is not running as often for a given output, thus saving fuel bills.

To install Hydronic heating with radiators the approximate cost is currently around $1,000.00 – $1,300.00 per radiator fully installed including the cost of a boiler in an average size home (variance depends on the difficulty of installation, individual specifications and size of each home). To install Hydronic slab heating the approximate cost is currently around $56.00 per square metre single pour not including the cost of the boiler. $100.00 per square metre for a double pour (structural pour then screed poured) not including the cost of the boiler.

Yes, most houses can have hydronic heating at any time, however, houses on a concrete slab are more difficult due to lack of access for pipe work.